Energy, Information, and the New Work of Building Operations in the Digital Age

At a glance

Status: Completed

The built environment industry is in the midst of a data revolution paired with a drive for sustainable campus operations.… Read full summary

Funding received
2022-2023
Grant type
Large
Awarded
$19,833
Funding partners
  • Services and Activities Fee (SAF)

The built environment industry is in the midst of a data revolution paired with a drive for sustainable campus operations. Innovation, information, communication access, and integration provide an opportunity to utilize this abundance of data to reach sustainable goals and benchmarks. Digital twin and Internet of Things (IoT) enabled devices are emerging ICT (information and communication technology) with the potential to reduce buildings’ energy consumption if strategically used, maintained, and operated. However, transitions to use digital twin supported operations will need organizational changes in the ways work is done in order to best utilize this data-rich technology. Using new technology in the old operational ways will not change energy consumption.

This research seeks to understand how the facility and sustainability management groups at the University of Washington will need to change and adapt in order to leverage digital twin technologies to achieve lower energy consumption and better performing built environments in the university campus setting. In this research, we propose to develop a framework detailing how the existing work of facility strategists and operators will change with the implementation of a digital twin based system, and what new work will be introduced for the facility management team in terms of energy management practices. We intend for this framework to help guide UW facility managers and sustainability strategists in the technology adoption process in order to ease the transition period and most optimally utilize technological systems to their highest potential sustainable output.

The built environment industry is in the midst of a data revolution paired with a drive for sustainable campus operations. Innovation, information, communication access, and integration provide an opportunity to utilize this abundance of data to reach sustainable goals and benchmarks. Digital twin and Internet of Things (IoT) enabled devices are emerging ICT (information and communication technology) with the potential to reduce buildings' energy consumption if strategically used, maintained, and operated. However, transitions to use digital twin supported operations will need organizational changes in the ways work is done in order to best utilize this data-rich technology. Using new technology in the old operational ways will not change energy consumption.

This research seeks to understand how the facility and sustainability management groups at the University of Washington will need to change and adapt in order to leverage digital twin technologies to achieve lower energy consumption and better performing built environments in the university campus setting. In this research, we propose to develop a framework detailing how the existing work of facility strategists and operators will change with the implementation of a digital twin based system, and what new work will be introduced for the facility management team in terms of energy management practices. We intend for this framework to help guide UW facility managers and sustainability strategists in the technology adoption process in order to ease the transition period and most optimally utilize technological systems to their highest potential sustainable output. Our research questions are outlined below:

  1. How will the existing work (roles, responsibilities, teams, practices) change for facility managers/operators on the UW campus when transitioning from a traditional BAS to a modern energy management system to promote energy efficiency on campus?
  2. What new work will emerge when transitioning from a building operated by a BAS to a modern energy management system such as a digital twin?

To complete this research we propose a series of case studies of University of Washington campus buildings in various stages of technological integration. Currently, identified building case studies include the campus wide energy meter monitoring program, the automation window actuators in Founders Hall (as part of the smart building infrastructure), the lighting control occupancy sensors in Founders Hall and the automatic window tinting technology implemented in the Health Sciences Education building. Our research team has built a partnership with the UW Facility Maintenance division, particularly Mr. Cesar Escobar and the Department of Business Innovation and Technology, who have agreed to partner with us on this research in UW campus buildings and support us throughout the research process. UW facilities maintenance will provide us direct lines of communication to other UW divisions such as the Campus Sustainability and Energy, Utility, and Operations units who have also expressed interest and support in this project. This study aims to assist UW Facilities Management as a whole in sustainable technology integration and adoption for energy management practices. The proposed cost for this study is $19832.60 and a budget breakdown can be found below.

Project Lead: Daniel Dimitrov (PhD Student)

My name is Daniel Dimitrov and I am a second year PhD student in the College of Built Environments at the University of Washington. My research interests are in sustainable facility maintenance and innovative sustainable technologies for building operations. I am writing this letter of intent with the hopes of receiving funding for my doctoral research project titled "Energy, Information, and the New Work of Building Operations in the Digital Age".

Within the United States, buildings are some of the leading consumers of energy as they account for over 40% of the energy consumption nationwide (energy.gov), impacting both humans and the environment in which we live. On a campus as large and complex as the University of Washington, buildings vary in age and technology making it difficult to manage the campus energy consumption and reach sustainability benchmarks. At the UW, new digital twin/energy modeling technologies have been integrated into many of the University buildings, however it is very difficult to achieve energy efficiency if work practices and building operators do not change the way they do "work" around these new and more complex technologies. With an excess of data that can be used to increase campus sustainability coming from such technology, it is essential that we understand how to make this data actionable by the technicians and operators who are interacting with the technology regularly. The aim of this project is to understand how organizations/operations will need to change and adapt in order to leverage modern and advanced building automation systems, such as digital twin technologies/strategies, to achieve lower energy consumption and better performing built environments. An example of such a University building technology initiative that we would like to investigate is the UW Energy Meter Monitoring Program which aims to assist in achieving long-term carbon reduction goals, making this study timely and relevant to reaching the sustainable potential of the University.

This project seeks to understand the evolution of "work" with the implementation and use of technology promoting sustainable energy operations as the main driving force. Our team would like to develop a guideline, or practice memo, which can be used by managers with specific recommendations for things like training, team formation, technological guidelines, routine formation, and collaboration in order to accelerate the sustainable transformation of this university and help ease the burden of technological adoption. The traditional methods of data management in the facility maintenance sphere will need to change as modern technology calls for new methods of data collection, governance, and analysis in order to make data actionable for sustainable operations. The outcome of this project will guide operations managers in sustainable technology adoption and therefore address the needs and goals of reducing their facilities’ energy consumption and carbon footprint.

The research questions are outlined below:

  1. How will the existing work (roles, responsibilities, teams, practices) change for facility managers/operators on the UW campus when transitioning from a traditional BAS to a modern energy management system to promote energy efficiency on campus?
  2. What new work will emerge when transitioning from a building operated by a BAS to a modern energy management system such as a digital twin?

The University of Washington will serve as a perfect site for this study due to its abundance of campus buildings at different levels of technological implementation for sustainable energy management in addition to its extensive and active facility management teams. To complete this research we propose a series of case studies centered around UW facilities at different stages of technological implementation in order to compare older practices with new ones. Using a comparative case study strategy for this research will allow us to see and explore the organizational changes which will need to accompany a building that is managed using a modern energy management system and strategy. As part of this case study process we intend to use a qualitative approach including methods such as participant interviewing, participant observation, and document collection. Participant interviewing will focus on members of the facility management team including facility managers, technicians, University sustainability strategists, IT professionals, and any other facility operators. We would also like to leverage our professional network of building technology professionals from both the technology and management side of operations for interviews in order to validate our results and compliment our case studies. Participant observation will include spending time with the facility management/maintenance team and shadowing them for an extended continuum of time during their regular operations and meetings. Our team has already had the opportunity to speak to a facility manager at UW and have determined our proposed study to be very fitting to the University’s current sustainable energy management position due to the general lack of organizational understanding and integration of modern energy management technologies being implemented on campus.

Our project team for this research study will be student led by me, Daniel Dimitrov, with the guidance of Prof. Carrie Dossick from the College of Built Environments. We will also be supported by the help of a UW graduate student from the Department of Construction Management. This graduate student's role will be to support in interviewing, data collection, observation, and analysis. We intend to disseminate our adoption guideline/practice memo as well as our research findings to be used by the facility maintenance teams at UW as well as in industry and academic journal articles to build awareness of the research results. For examples of similar research led by our research lab please visit https://cerc.be.uw.edu/ctop-lab/, and focus on projects such as Integrated Project Delivery: An Action Guide for Leaders. Through this project partnership with the University of Washington, we hope to be able to fully immerse ourselves into the facility management sphere of the University and pinpoint just how the campus facility management organization needs to evolve how they do “work” in order to reduce the energy consumption of our campus buildings and utilize modern technologies to their full potential.

Thank you,
Daniel Dimitrov, Ph.D. Student

Request amount and budget

Total amount requested: $19,833
Budget administrator: See attached AAR form

How the project will react to funding reductions

After preliminary meetings with the CSF committee prior to proposal submission our research team has already cut back our project duration from three quarters to one quarter in order to comply with the CSF committee's comments. We have additionally significantly reduced the project budget, bringing it down from the LOI proposed amount of over $90,000 to just under $20,000 with our research taking the form of a summer-quarter feasibility study. If further funding reductions are necessary, we could reduce the proposed student-researcher work in proportion to what the budget allows. For example, at 20% reduction we could reduce our research assistant's working hours to 18-20 hours a week rather than the 24 hours a week currently allotted. With further reductions we could continue to reduce our RA's role or our total weekly working hours. Another way to reduce our proposed budget is to reduce the scope of our research and focus on just one building, like say Foster Hall, and do a deep dive into just the technologies and efforts that support and manage it. This building could be identified in partnership with Facilities Management in order to ensure its adequacy for the proposed research. This would reduce the necessary duration of the research and therefore allow for a more limited budget to support it. Lastly, the budget could be reduced if potential conference presentations and travel are not supported/preferred by the CSF committee.

Plans for financial longevity

The long term management and maintenance of this project will be conducted through continuous research and involvement with the UW Facility Maintenance division through a partnership with expected research outcomes and results for both parties. UW Facilities Management and particularly Cesar Escobar from the Department of Business Innovation and Technology have agreed to provide continuous support and oversight for this project in addition to access to UW facilities with digital twin/IoT based technologies throughout campus. This research project will be the basis of project lead Daniel Dimitrov's PhD dissertation which additionally ensures the long term continuation of this research until adequate conclusions can be made and tangible results can be produced. In addition, this research is supported by the continuous management, advisory, and oversight of Dr. Carrie Sturts Dossick, Dean of Research at the UW College of Built Environments who will help ensure that this project remains on track in the long term and serves as Daniel's PhD Committee Chair.

In terms of long term funding for this research, we have applied to various external (non UW) fellowship and grant opportunities and are continuing to search for additional application opportunities. These fellowships for which we have already applied and are awaiting response from within the Spring Quarter include The Bullitt Foundation Environmental Fellowship, The Charles Koch Foundation, and the Link Foundation Modeling, Simulation, and Training Fellowship. This is a continuous effort and our team continues to seek further funding opportunities in order to bring the most possible value out of this research project.

Problem statement

The sustainability challenge we would like to address with this research focuses on the high energy use of buildings and intends to aid in the mission to reduce campus wide building energy consumption by optimizing the work processes that support sustainable energy management. Buildings are some of the leading consumers of energy as they account for over 40% of the energy consumption nationwide (energy.gov). A campus as large, active and technologically developed as the University of Washington is no exception, requiring significant energy consumption to maintain its day to day operations. The UW is actively taking steps to reduce their energy consumption through the integration of advanced building energy monitoring and control technologies and has committed to taking steps towards decarbonizing the Seattle campus entirely. However, this is a monumental goal which will require major efforts campus wide, including the advancement of building technologies and operational strategies. While capital projects invest in new systems, the facilities management teams are challenged by learning to maintain and operate these systems. The UW facility and energy management teams have seen an uptick in technological adoption and integration in campus buildings and are actively trying to learn and adapt to these novel and advanced tools, recently forming a new team to manage these systems. However, we have already identified tension and hesitation from facility maintenance teams to adopt these new technologies, learn how to operate novel systems, and change the ways they have been working for decades, which leads to complications in the push for campus sustainable development. Innovation is a complex process of iteration, capacity building, and shifts in professional practices which is at the core of what our team would like to investigate.This research seeks to understand the complexities, tension points, and organizational processes which must accompany the drive toward advanced sustainability on campus buildings through the integration of digital twin/IoT based technologies. The results of this research will support campus operations innovation through the identification of how facility organizations must change to most optimally use new digital twin/IoT technologies for optimal sustainable operations.

Measure the impacts

We believe that technology alone is not enough to achieve maximum sustainability, but rather the people using and operating technologies play a pivotal role. This is why we intend to tackle the issue of technological adoption through a qualitative lens in order to get a full and realistic view into the UW Facility Management teams to understand what practice changes (e.g. roles, responsibilities, skills, knowledge) are necessary to support digital twin/IoT based technologies and their integration. The results of this study can then inform UW Facility Management practices and accelerate the effort to increase campus wide sustainability. Our project's impact will be measured through the evaluation and feedback of the UW Facilities Management teams with whom we work and do this research. The goal is for the developed framework at the conclusion of this research to support both sustainable and organizational improvements in terms of technological integration that leads to energy savings. At the conclusion of this research we intend to additionally measure our sustainable impact through assessing the effect of our framework on not only the satisfaction of the UW FM staff, but additionally the actual energy savings (ex. kWh of electricity saved) attributed to the changes in practice informed by our framework. We additionally intend to leverage our professional network of digital innovation specialists from both the technological and organizational side to conduct interviews and share our research findings in order to measure our impact and outcome transferability to other settings.

Education and outreach goals

With our research setting being an active university campus, we believe it is important to make the UW community aware of this project and its potential benefits to campus life. At the conclusion of this research, our team plans to widely disseminate our findings in order to share our results and contribute to the body of knowledge and public awareness. We will publish our technical report on the University's Center for Research In Construction's website (cerc.be.uw.edu, https://cerc.be.uw.edu/ctop-lab/ ) in order to spread awareness to the UW student and faculty body. We intend to additionally publish our findings on the UW Construction Management department website in order to further spread awareness to our community and target students interested in built environment research. We also intend to publish our research findings in industry and academic journal articles and present at conferences to build awareness of the research results. We will be sharing the status of our research at the Engineering Project Organization Conference in June 2023 and would like to present the results of this research at the National Institute of Building Sciences (NIBS) Building Innovation Conference in September 2023. We have submitted an abstract for the conference and are excited to share the results of our research with the industry's leading group of innovators.

Our education goals for this project are multifaceted. Firstly, we would like to educate facility managers, operators, and technicians on an individual level on how to use the new digital twin/IoT based devices which are being integrated into UW facilities all over campus in order to maximize their potential sustainable output. This in turn may serve to educate the UW Facilities Management Department as a unit on organizational strategies, training, onboarding processes, and data management strategies for future technology adoption and transition periods. We also intend for this research to be published within relevant academic journals and then contribute to the body of knowledge within sustainability, technology, and construction related literature. Finally, through potential conference presentations we intend to spread awareness of our research to as many interested parties as we can.

Student involvement

This project will directly involve UW students through the participation of a UW graduate student in the department of Construction Management to assist in data collection, interviewing, and observations during the summer quarter of 2023. This graduate student will take on the role of a research assistant (RA) and will support the project lead in data collection, processing and analysis. If this project extends past the summer, then at least one RA will be brought on board in the autumn quarter to additionally assist in data analysis. If we find that we need further support in the summer and fall quarters we will look towards College of Built Environments students to assist in a volunteer capacity. The development of this research project and topic interest has additionally led to the formation of a student research group which meets weekly to discuss research, potential opportunities, and new advancements in the field of building digital twins/IoT integration led by Dr. Dossick and Ph.D. student Daniel Dimitrov. Through this student research group we have created a community around digital twins at the university and have been able to foster student involvement and interest in the field of advanced building technologies. Our relationship with the UW Facility Management teams has also opened doors for other students in our research group to engage in studies with the Facility Management team and further support both research in the field of emerging DT/IoT technologies and the UW FM team's sustainable efforts. With the support of the CSF, we can continue to find ways to incorporate our excited and enthusiastic undergraduate and graduate students who would like to research sustainable building technologies like digital twins and IoT devices.

Project lead

Daniel Dimitrov

ddimitro@uw.edu

Affiliation

Student

Categories

  • Planning
  • Clean Energy